- Onboarding
- A structured intake covering objectives, family composition, capital, timeline and any prior visa history. You receive a written scope and fee schedule before work begins.
- Named adviser
- One adviser owns your file end to end, with a second reviewer on every submission. You are never handed between account managers mid-application.
- Document room
- A single checklist and secure folder for originals, translations and attestations, so nothing is requested twice and every version is traceable.
- Reporting
- Fortnightly written updates while an application is live, plus immediate notification of any request for further information.
- Aftercare
- Renewal calendars, dependant changes, Ejar and tenancy registration, and portfolio reviews once status is granted.
- Confidentiality
- Client information is held under strict confidentiality. We do not publish client names, and we ask permission before referencing any engagement.